Term of service

Introduction

Welcome to VERACURA. These Terms of Service ("Terms") govern your access to and use of our website, services, content, and any related offerings provided by VERACURA ("we", "us", or "our").

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

We recommend that you read these Terms carefully before using our services. If you have any questions, please contact us at hello@veracura.com.

Our Services

VERACURA provides advisory, research, education, and brokerage services to collectors, family offices, institutions, and organisations operating in the rare and collectables market. Our services include, but are not limited to:

• Buyer advisory and acquisition support

• Brokerage and resale services

• Market analysis and research

• Strategic planning and portfolio design

• Educational courses and masterclasses

• Corporate advisory services

The specific terms of any engagement will be set out in a separate agreement or statement of work between you and VERACURA.

Eligibility

Our services are intended for individuals who are at least 18 years of age, or of legal purchase age in their country of residence–whichever is higher, and have the legal capacity to enter into binding agreements. By using our services, you represent and warrant that you meet these eligibility requirements.

If you are accessing our services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

Account Registration

Certain features of our website or services may require you to create an account. When registering, you agree to provide accurate, current, and complete information and to update such information as necessary to maintain its accuracy.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised access to or use of your account.

We reserve the right to suspend or terminate accounts that we reasonably believe to be in violation of these Terms or that pose a security risk.

Use of Our Website

You may access and use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations

• Attempt to gain unauthorised access to any part of the website, other accounts, or computer systems

• Interfere with or disrupt the integrity or performance of the website

• Transmit any viruses, malware, or other harmful code

• Use automated systems or software to extract data from the website without our prior written consent

• Impersonate any person or entity, or misrepresent your affiliation with any person or entity

• Use the website to transmit unsolicited commercial communications

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, reports, research, course materials, and software, is the property of VERACURA or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use our website and content for your personal, non-commercial use, or for internal business purposes if you are an organisational client.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit our content without our prior written consent. Any unauthorised use may result in termination of your access and may expose you to legal liability.

VERACURA and the VERACURA logo are trademarks of VERACURA. You may not use our trademarks without our prior written permission.

User Content

Certain features of our services may allow you to submit, upload, or transmit content, including portfolio information, communications, and feedback ("User Content").

You retain ownership of your User Content. However, by submitting User Content to us, you grant VERACURA a non-exclusive, worldwide, royalty-free licence to use, store, and process such content solely for the purpose of providing our services to you.

You represent and warrant that you own or have the necessary rights to submit your User Content and that it does not infringe or violate any third-party rights.

Confidentiality

Discretion is fundamental to our business. We treat all client information as confidential and will not disclose your identity, holdings, transactions, or other sensitive information to third parties without your consent, except as required by law or as necessary to provide our services.

You likewise agree to treat any confidential information we share with you — including proprietary research, methodologies, and business information — as confidential and not to disclose it to third parties without our prior written consent.

Confidentiality obligations shall survive the termination of these Terms or any service engagement.

Fees and Payment

Fees for our services will be set out in a separate engagement letter or agreement. Unless otherwise specified, all fees are quoted in the currency stated and are exclusive of applicable taxes.

Payment terms will be specified in your engagement agreement. Unless otherwise agreed, invoices are due within 14 days of issue. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

For courses and digital products purchased through our website, payment is required at the time of purchase unless otherwise indicated. Refund policies for such products will be specified at the point of sale.

Nature of Our Advisory Services

VERACURA does not advise treating rare and collectable items as financial investments. We recommend that clients engage our services only if they hold a genuine passion for the categories in which they collect, and only if they are prepared to make acquisitions with the very real possibility that those items may never be sold or may not find a buyer when liquidity is sought.

Collectables are not liquid assets. Markets can be illiquid, opaque, and subject to shifts in taste, authenticity standards, and economic conditions. There is no guarantee that any item will retain or increase in value, or that a buyer will be available at any price.

Our services are intended to support informed collecting decisions — helping you understand provenance, authenticity, market context, and fair pricing. We do not provide financial, investment, legal, or tax advice. If you are considering collectables as part of a broader wealth or estate strategy, we strongly recommend consulting qualified professionals in those fields.

All decisions regarding the acquisition, holding, or disposition of collectables remain yours. VERACURA shall not be liable for any losses, financial or otherwise, arising from your collecting decisions, even where those decisions were informed by our guidance.

Independence and Conflicts of Interest

VERACURA is an independent advisory firm. We are not affiliated with, and do not receive commissions or referral fees from, auction houses, dealers, or other sellers in connection with our collector advisory services.

We also provide corporate services to brands, auction houses, and institutions. These engagements are structurally separate from our collector advisory work. When advising collectors, our obligation is solely to the collector client.

Should a potential conflict of interest arise in any engagement, we will disclose it to you and, where appropriate, seek your consent before proceeding or recommend alternative arrangements.

Third-Party Services and Links

In the course of providing our services, we may recommend or facilitate your engagement with third parties, such as auction houses, authentication specialists, storage providers, or legal advisors. Any such engagement is between you and the relevant third party.

Our website may contain links to third-party websites or services. We do not endorse, control, or assume responsibility for the content, privacy practices, or terms of any third-party sites.

VERACURA is not liable for any loss or damage arising from your use of or reliance on any third-party services or content.

Disclaimers

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website or services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content on our website.

While we take care to verify information and recommendations, we cannot guarantee the authenticity, provenance, condition, or value of any collectable item. Authentication and valuation involve inherent uncertainties and professional judgement.

Limitation of Liability

To the fullest extent permitted by applicable law, VERACURA and its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of our website or services.

Our total aggregate liability for any claims arising out of or related to these Terms or your use of our services shall not exceed the total fees paid by you to VERACURA in the twelve (12) months preceding the claim.

These limitations apply regardless of the theory of liability (whether in contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless VERACURA and its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of these Terms

• Your violation of any applicable law or regulation

• Your infringement of any third-party rights

• Any dispute between you and a third party arising from your use of our services

Termination

You may stop using our website at any time. Termination of specific service engagements will be governed by the terms of the relevant engagement agreement.

We may suspend or terminate your access to our website or services at any time, with or without cause, and with or without notice, if we reasonably believe that you have violated these Terms or that your continued access poses a risk to our business, other users, or third parties.

Upon termination, your right to use our website and services will immediately cease. Provisions of these Terms that by their nature should survive termination — including intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification — shall survive.

Changes to These Terms

We may revise these Terms from time to time. When we make material changes, we will post the updated Terms on our website with a revised "Last updated" date. For significant changes, we may also notify you directly.

Your continued use of our website or services after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you should discontinue your use of our website and services.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.

Any dispute arising out of or in connection with these Terms shall be resolved through good faith negotiation between the parties. If a dispute cannot be resolved through negotiation within 30 days, either party may submit the dispute to binding arbitration in Singapore under the rules of the Singapore International Arbitration Centre (SIAC).

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorised representative of VERACURA.

Entire Agreement

These Terms, together with our Privacy Policy and any separate engagement agreements, constitute the entire agreement between you and VERACURA regarding your use of our website and services. These Terms supersede any prior agreements or understandings, whether written or oral, relating to the same subject matter.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets, provided that the assignee agrees to be bound by these Terms.

VERACURA

Trust and care — the principles behind every decision we make.